1. Acceptance of Terms

By using this website, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.

2. Customized Products

GiftKartt specializes in personalized products created according to the photo, name, text, or design submitted by the customer.

• Customers are responsible for providing accurate customization details.
• Please verify spellings, uploaded images, and other information before placing the order.
• Once customization or production has started, modifications or cancellations may not be possible.

3. Pricing & Payments

• All prices are displayed in Indian Rupees (₹).
• Prices may change without prior notice.
• Orders are processed only after successful payment.
• Payments are processed through secure payment gateways.

4. Order Confirmation

After successfully placing your order, an order confirmation will be sent via email or SMS (where applicable).

GiftKartt reserves the right to cancel or reject any order due to:

• Incorrect pricing or product information.
• Payment failure.
• Suspicious or fraudulent transactions.
• Product unavailability.

If payment has already been received, the eligible amount will be refunded.

5. Shipping & Delivery

Estimated delivery timelines are provided for convenience and may vary.

Delivery delays may occur due to:

• Courier partner delays.
• Natural disasters.
• Public holidays.
• Weather conditions.
• Other unforeseen circumstances.

6. Return, Replacement & Refund

Customized products are generally non-returnable and non-refundable, except in the following cases:

• Wrong product delivered.
• Damaged product received.
• Manufacturing defect.
• Customization error from our side.

Customers must report such issues within 24–48 hours of delivery and provide:

• Order ID
• Clear product photographs
• Complete unboxing video

Please refer to our Return & Refund Policy for complete details.

7. Customer Responsibilities

• Provide accurate billing and shipping information.
• Upload only images and content that you own or have permission to use.
• Ensure submitted content does not violate any copyright or trademark.

GiftKartt is not responsible for mistakes caused by incorrect information provided by customers.

8. Intellectual Property

All website content including logos, graphics, text, product images, designs, and branding are the intellectual property of GiftKartt. Unauthorized copying, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

GiftKartt shall not be liable for:

• Indirect or incidental damages.
• Courier-related delivery delays.
• Customer-uploaded spelling, photo, or design mistakes.
• Improper use of purchased products.

Our maximum liability shall not exceed the purchase value of the product.

10. Privacy

Your personal information is handled according to our Privacy Policy. By using this website, you consent to the collection and use of your information as described therein.

11. Changes to Terms

GiftKartt reserves the right to modify these Terms & Conditions at any time without prior notice. Updated terms become effective immediately upon publication on the website.

12. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

13. Contact Us